At Cutesy Originals we provide high-quality customer care and we guarantee our support before, during, and after every sale. Shop with Cutesy Originals because we are committed to the highest customer satisfaction and we work hard to avoid any problem and solve any issue that may come up.
Problem with your order? We make it right
We do our best to make every transaction the most rewarding one with the highest customer satisfaction, but we also know that mistakes or issues may come up. If for any reason you are not completely satisfied with your purchase, please email us at firstname.lastname@example.org with any question or concern and we’ll go out of our way to solve any problem.
We answer your questions
If you have any question please email us at email@example.com and we guarantee a reply the same day. Our business hours are Monday through Friday from 8:30 am until 5:30 pm. However, we may occasionally respond to emails after hours and during weekends and holidays.
New items added weekly
We make sure our product selection matches with what our buyers want and we add new items on a weekly basis to be at pace with any new trend and style. Please check our New Arrivals section often to see what’s new.
Fast shipping service and low rates
We offer a fast shipping service with daily shipments on all orders that we receive by 11:00 o’clock am. We offer flat low standard shipping rate at $5.99 for every package and free shipping on orders of $65 or more. Packages arrival is estimated between 3 and 5 business days from order received.
Ongoing discounts and special promotions
We strive to keep our prices low and competitive and we pass every saving on to you.
Cutesy Originals works hard to get the newest and cutest products at the lowest prices possible. We pass every saving on to our buyers in the form of product discounts, low shipping rates, and special promotions. Please sign up for our newsletter to receive all special savings throughout the month.
Easy returns, high satisfaction
Cutesy Originals offers super easy returns within 30 days from purchase with no RMA number required. If you don’t love your shoes, just pack them in their original box and condition with original invoice and ship them back to us. We’ll process your return within 24 hours from receiving your package back. It’s a guarantee and you can count on it.